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Job Description:

Primary Responsibilities
The Director of eCommerce is a unique opportunity to assume the leadership role in the launch and development of a new online sales channel that is currently in the final stages of implementation.

The Director eCommerce will report directly to the President and is responsible for directing the overall online business strategy and online customer experience.   This executive is a thought leader in the interactive/ecommerce space and is aware of best practices and best breed tools/techniques.

The position is responsible for delivering annual earnings and related goals through improvements to the online shopping experience, expansion of product lines, and channel diversification. The Director of eCommerce will  maximize customer conversions and retention through:   researching, analyzing, and defining customer requirements, identifying target customers, analyzing competitor offers, and identifying strategic content partnerships.

This position will conceive and deploy web site improvements and roadmaps.  Effective collaboration with both internal and external teams is an important responsibility for the position.

Requirements 
8+ years of executive level experience in retail including online experience, preferably in consumer electronics  
Bachelor’s Degree
7+ years experience developing and maintaining ecommerce web sites
Experience working and leading cross-functional teams (and collaborates effectively across all levels of the organization)
Successful track record of vendor negotiations and merchandising experience
Demonstrated leadership in the execution of strategic plans in a changing environment
Effective communication skills, both orally and in writing
Experience developing and managing team members
Thrives in fast-paced, entrepreneurial organization and able to build strong, trusting relationships
Able to manage, collaborate and roll up your sleeves as needed
Authorization to work in the U.S.

Essential Duties & Responsibilities
Directly responsible for strategic and day to day execution of online business
Responsible for all functions of the online business including all aspects of ecommerce sales, budget, promotions, customer experience
Responsible for the development and management of ecommerce projects
Develop, implement and direct plans and operating metrics for optimal site performance
Meet financial objectives through annual budget preparation, forecasting, analyzing variances, and initiating corrective action. 
Develop, supervise, and mentor ecommerce team 
Effectively partner cross-functionally as well as with host partner
Establish and disseminate on-going dot.com results, benchmarks, and trends 
In close coordination with the merchandising team, create and maintain strong vendor and carrier relations
In partnership with the merchandising team, responsible for online product assortment, selection, and performance
Develop customer satisfaction measures by defining and communicating expectations

Comprehensive Compensation and Benefits Package
Wireless Advocates offers a comprehensive and competitive compensation package.

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